Adding a shared Mailbox (Windows)

Classic Outlook Desktop App (Windows)

1. Open Outlook
2. Click File (top left)
3. Select Account Settings → Account Settings
4. Double‑click your email account
5. Click More Settings…
6. Go to the Advanced tab
7. Under Open these additional mailboxes, click Add…
8. Type the name of the shared mailbox (e.g. Email@Domain.com)
9. Click OK → Apply → Next → Finish
10. Restart Outlook

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New Outlook for Windows / Web

1. Open Outlook (New)

2. In the left pane, right‑click your name

3. Select Add shared mailbox

4. Type the shared mailbox email (e.g. Email@Domain.com)

5. Click Add